This happened to me too! The computer had to be shut down and restarted I kid you not at least 5 times during my test! My math drop down menu wasn't working, but the timer was still going while I went to get help and while she shut it down. It's not that the computer glitch makes you answer wrong, but it is difficult to stay focused for a long period of time. The computer glitches stretched out my test an extra hour. By the time I was finished I was exhausted ahaha. Needless to say I will be taking the ASTB again and my advice to anyone taking the test is if your experiencing technical difficulties- RESCHEDULE! Why risk under performing on one of only 3 possible attempts?
Was told i could reschedule, then later they told me I had to restart where I finished.