I get criticized all the time and its welcome and healthy. Problems with product are pretty important to Investigate so they don't repeat.
If you run across that patch or pics of it / them, and get them to me. Ill make you a new set of those or your present command or refund whatever you paid. You can contact me anytime via the website.
If you get something from me and have troubles, I will always make it right but you gotta let me know.
Respectfully
I have been a customer of yours, both individually, and while representing a group order since the late 90’s. I even paid a visit to your establishment (and Whitey’s Fish Camp for an awesome lunch) to see where the magic happened. I think your quality and dedication to representing Naval Aviation is noteworthy. I have several of your patches that span a long, and storied career - Thank You.
Side note: I served with a distinguished Naval Aviator in my first P-3 squadron up in Brunswick, Maine who was trying to prevent our Bull from making a wardroom decision based on price, rather than quality. The BULL was causing a big kerrfluffle over our squadron plaque vendor. The quality difference was black & white, and so was the cost. Some things are worth paying for, squadron plaques, leather patches, and good cocktails for your crew. Cheers . . .