Congratulations on your retirement. You did it!
Things just get more bizarre. I recently called my NRC admin shop over the course a week re: orders. I learned they all switched to IP based (MS Teams) telephony with telltale funky area codes. Nobody answered the phone… took me four days of calling to get someone in the chain to pick up. Unusual? Maybe not but the anecdotes stack up.
No, it's not unusual. Not answering phones, not returning multiple emails, and never being on Teams or responding to messages there was the norm for most TARs I had to engage with at NRCs San Diego, Washington, Baltimore, and San Jose.
Fort Dix, Alameda, and New York City were somewhat better.
And it's not a universal. When I was not assigned to NRC San Diego, was in the area for AT, and was bumping up against a suspense for medical readiness, their N9 hooked me up with an appointment and I was grateful to the HMC there for that.
Sadly, that type of experience was the extreme rare exception, and too many times as an O-5 a complete lack of engagement from the TARs required my escalating progressively to NRC COs, regions, or even in one case an IG.
The comms scratch the surface. The friction with the NRCs is about 80% explanatory of why I dropped to the VTU my final year and punched out at 20 vs staying in.