I got to try a few of the lounges out during my work trip this past week. It was wonderful. The only drawback is that PenguinGuy was charged the $450 fee. I called about it, they wanted me to send them a copy of his orders. So I sent the electronic copy and now they are telling me it will be at least 30 days before they make a decision as to whether or not to refund the fee. So strange compared to what ya'll have said. And yes, I did speak with multiple people at multiple times. Sigh, still worth it.