Your frustration is understandable. I was shocked when after 5 months they asked me for the same thing, and I've held a national security position for over 2 years. Had memoes to prove I've renounced the other citizenship many years ago. They were equally confused when OPM refused to do another investigation on someone who has an active clearance with no deragatories. I've even had to pull the regulation, highlight the pertinent part, and email it to processor and show him/her how to pull that information as per Navy regulation. And even then it took several days for them to find someone with access to that particular system. It was quite frustrating, but this is something that does happen from time to time. They are busy, they have to keep up with recruiting requirements, command requirements, command visits, social events and mandatory quarterly/ yearly training. They also have many candidates, and are often getinng trained and learning as they go. Remember most of the time they are just following standard operating procedures... And please do remember some of them are really motivated and good with understanding bureaucratic hurdles, others are just not as good with pushing paper, inquiring, and fighting for candidates, or just not that motivated and want to go back to fleet ASAP * NCs excluded of course...
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