Well finished the move with Stevens Van Lines. So far, our worst move in 21 years! They called me 4 days before the load date to say they needed to move my load back a day (from Friday to Saturday). So, I'm on the phone for hours changing hotel reservations since we are now having to stick around an additional night.
So, on Friday morning at 0900 a truck shows up at my house even after the company reconfirmed on Friday at 0830 that the load-up was on Saturday!
The house was not finished being packed, so we are closing boxes while the movers are waiting to carry them out.
We start heading south and every phone conversation the company has stated delivery was on Monday 09 July. We keep asking the company for a phone number for the driver so we can communicate in the days leading up to delivery. The company keeps saying they don't have the info since they are the "coordinators" and the dispatch folks coordinate with the drivers, but they assure us, Monday 09 July is good to go.
On Friday 06 July in the afternoon we call again to get a phone number and the coordinator informs us that our delivery has been pushed back two days (Wednesday delivery). They never called us to tell us our delivery date had changed, we had to call them!!
I call Personal Property and they inform me that by contract all the movers have to do it get it to the destination city by the "no later than date". There is ZERO expectation that delivery will actually occur by the "no later date" so as I hate to say it was expected Personal Property Office was useless.
The packers and move itself was a little worse than my previous 10, but from the coordination side of the house Stevens was the worst yet. Pick someone else if you get the choice.
