From the Head Detailer to the Fleet, 09 May 2010:
First, I’d like to extend a heartfelt thank you to the Fleet for the many messages of support we’ve received over the last week. As you can see from the photographs posted on this Facebook page, everyone in our NPC community has been working extremely hard taking care of our families affected by the flooding and getting services back to the Fleet. We’ve made tremendous progress cleaning and restoring our office spaces, but there is much work remaining.
Here’s a status report on Detailing services as of Friday, 07 May 10:
- We have restored limited order writing operations for emergent issues.
- Cleanup/recovery of affected spaces continues. A few of our Divisions, especially PERS-41 (SWO, EOD, SPECWAR), PERS-43 (Aviation), will be unable to occupy their offices for the foreseeable future. Divisions without physical damage are in a holding pattern waiting for IT services to be restored.
- NMCI e-mail has been restored to nearly all Detailers and Placement Officers/Coordinators. However, access to support systems like CMS/ID as well as Officer and Enlisted assignment software is limited.
- If you need to get in touch with your detailer, contact them by phone or NMCI e-mail first. If you still can’t reach your detailer and you have an emergent issue, contact the NPC help desk at 1-866-U-ASK-NPC. The help desk is functioning for emergencies and anticipates returning to full operations by 10 May.
- Many Enlisted Detailers were affected by flooding in base housing. These Sailors have personal and family issues to manage and will not be available to perform detailing duties for some time.
- Restoration efforts continue for BOL, PRIMS, WERR, NPC NMCI and the NPC website.
- I want to reiterate: If you do not have PCS orders in-hand, DO NOT TRANSFER!
The Navy-Marine Corps Relief Society remains on-site and is assisting those families most impacted by the flood. Their website –
https://www.nmcrs.org/ - has information for those wishing to help our flood victims. All contributions are needed and would be greatly appreciated by our Navy families affected by this disaster. Please pass the word.
I will continue to provide updates as our IT systems come back online as we restore NPC to full detailing operations. Thank you for your patience!
RDML Mike Shoemaker
PERS-4