Not a good day for United... The headlines from the LA Times.
In short, United overbooked, nobody would give up their seat and instead of increasing the incentive high enough, the police physically drag out an unlucky passenger to make room for a United crew that needed to get to Louisville.
United finds a new way to make itself — and the U.S. airline industry — look awful
http://www.latimes.com/business/hiltzik/la-fi-hiltzik-united-video-20170410-story.html
In short, United overbooked, nobody would give up their seat and instead of increasing the incentive high enough, the police physically drag out an unlucky passenger to make room for a United crew that needed to get to Louisville.
United finds a new way to make itself — and the U.S. airline industry — look awful
http://www.latimes.com/business/hiltzik/la-fi-hiltzik-united-video-20170410-story.html